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FREQUENTLY ASKED QUESTIONS

Durable, Resoleable, Premium handcrafted work boots at an affordable price, sold directly to you and delivered to your doorstep; that's our QLTY (Quality) Objective.

We are located in Denver, Colorado.

All of our footwear is designed and developed in Denver, Colorado and crafted by third generation artisans in Leon, Mexico.

QLTY is committed to building a premium work boot brand by offering our products at an affordable price every day all year long and do not discount or have sales.

By selling directly to you, we have cut out the middlemen and removed the retail markups. By doing this we are able to provide the trades premium products at a fraction of the price of our competitors.

From the beginning, QLTY decided to handcraft all our products by using a third-generation manufacture in Leon, MX. We chose to use premium materials and construction methods only found on best work boot brands on the market. By taking these steps, we are able provide the same quality of brands 2 times the retail price.

QLTY work boots are designed to fit true-to-size. Since our boots are designed with an unlined leather construction, the leather will give and form to your foot with wear.

Check out our Fit Guide here or shoot us an email if you have any questions regarding fit.

All of our products pages have a link to a sizing chart under the description. We also have a link here.

Our boots fit True-To-Size…

We are in the process of developing a width program for our DNVR work boot collection. Please check back as we will be updating our customers as we get closer to a delivery date.

The letter after the shoe size is the width. In QLTY work boots, M = medium (regular) EE = wide

Work boots should feel snug but not tight. Your foot should have enough space to be comfortable, but not so much that you don't have the security and support you need from footwear.

We realized that premium work boots are expensive and not everyone can afford that $200 - $350 price tag.

From the beginning, we decided to take the direct-to-consumer approach and eliminate the middle man. Our solution is designed build a consumer relationship and redefine the way you think about purchasing work boots.

Our work boots are designed and made with the same top-quality materials as other brands, but our overhead is much lower (no retail mark-up's built into the price) , and our quality is always guaranteed. It’s your hard-earned coin, and it should stay in your own pocket.

All of QLTY work boots are built using a leather Goodyear welt construction, this is a process that dates back to the late 1800's. Renowned for its durability, Goodyear welt construction stitches a thin leather welt (other brands might use a PVC welt) together with the upper and the insole of footwear. Goodyear welted footwear is fully resoleable.

The DNVR is designed for comfort in warmer temperatures and are built with water resistant leathers and is not constructed to be a waterproof boot.

Working with premium tanneries, QLTY has developed an oil tanned full-grain leather that is durable, resilient and designed to provide Shovel-Ready comfort out of the box in both cool and warmer temperatures.

The DNVR, using the QLTY Wedge is a fully resoleable non-marking, oil-and-slip resistant polyurethane rubber outsole that uses a soft compound for all-day cushioning, traction and support on concrete and smooth surfaces.

Due to the evolving Covid-19 situation, domestic shipping carriers have received an influx in shipping volume lending to short carrier delays. We provide an estimated delivery date for your order during the shipping selection in checkout. With each and every order, we provide an order tracking number for you to follow your shipment from our distribution center to your front door

FREE SHIPPING | DHL GROUND
Our free shipping ships via DHL Ground and typically takes 3-8 business days to reach its destination. Please note that business days are Monday-Friday.

3 DAY SHIPPING | DHL EXPEDITED MAX
If you ordered before 1pm CST on a Monday-Friday, these will arrive in 2 - 5 business days by end-of-day (if you ordered after 1pm, add 1 business day). Please note that business days are Monday-Friday, excluding federal holidays.

Your tracking number will include an estimated delivery date once it’s updated for the very first time. Please keep in mind that this is only an estimate and could change while your order is in transit.

We currently only ship to the lower 48 U.S. states (we do not ship to Alaska, Hawaii, or internationally).

We do intend to ship to Alaska, Hawaii, and internationally eventually, but we do not have concrete plans set yet.

We primarily use FEDEX to ship out both our GROUND and EXPEDITED orders.

Yes! Returns & exchanges for unworn items are always free at QLTY.

Returns and exchanges are 100% free for items in unworn or unused condition (i.e., original tags, unworn & unwashed, no scuffs on the soles of boots) within 365 days of receipt. If you're buying boots, we encourage you to try them on carpet to avoid scratching the outsoles!

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